Refund and Returns Policy

Returns Eligibility

We accept returns only in the following cases:

• The product is damaged or defective

• You received a wrong item

• There is a manufacturing issue

Returns must be requested within 3 days of delivery. Any return request beyond this period will not be accepted.

Return Conditions

• The item must be unused, unwashed, and in its original packaging

• All tags, manuals, or accessories (if any) must be included

• A photo or video proof is required for damage or defect before approval

How to Request a Return

To initiate a return, please contact our support team at:
Email:  contact@buyandtrend.com

Once approved, we will arrange for the product to be picked up or guide you through the return process.

Refund Process

• After the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 7–10 working days.

• For COD (Cash on Delivery) orders, refund will be processed via bank transfer or UPI after confirming account details.

Note: We reserve the right to reject returns if the item is found used or tampered with.

Non-Returnable Items

We do not accept returns for:

• Products that are used, damaged due to misuse, or without original packaging

• Any return request raised after 3 days of delivery

Important Notes

• Shipping charges (if applicable) are non-refundable

• If the return is due to a mistake from our end (wrong or defective item), shipping will be covered by us

For any further assistance, feel free to contact us. We’re here to ensure you have a smooth shopping experience.

BLUE FOX TRADE

Email: contact@buyandtrend.com