Shipping & Return Policy

1. Delivery Coverage
We deliver across India using trusted courier partners to ensure timely and secure delivery.

2. Shipping Charges

• Free Shipping on all orders above ₹2,000.

• For orders below ₹2,000, a standard shipping charge will be applied at checkout based on your location.

3. Order Processing Time
Orders are usually processed and dispatched within 1–2 business days.
Delivery timelines may vary depending on your location, typically between 3 to 7 working days.

4. Tracking
Once your order is shipped, a tracking link will be shared via SMS or email so you can monitor your shipment in real-time.

Return & Replacement Policy

1. Return Window
If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 3 days of delivery.

2. Eligibility for Return

• The item must be unused and in its original packaging.

• Photos or video proof may be requested for damaged or wrong products before processing your return.

3. Non-Returnable Items
Products used, altered, or returned after 3 days of delivery will not be accepted for return.

4. Return Process
To initiate a return, please contact us via:

• Email: contact@buyandtrend.com

5. Refund/Replacement Timeline
After the returned item is received and inspected, refunds (if applicable) will be issued within 7–10 working days to your original payment method. If eligible, a replacement will be shipped at no extra cost.